User agreement between the user (User, you) and Pamzee
Airlines Centre (FlyPamzee, we). Please read these terms and
conditions of use (Terms and Conditions) before using FlyPamzees website (Site)
and making any booking.
You consent to the Terms and Conditions when you
use the Site, without qualification. If you disagree with any part of the Terms
and Conditions, you may not use the Site in any way or make a booking.
All correspondence regarding customer service or your booking
should be sent to Pamzee Airlines Centre
82 South Road, Southall,
Middlesex, UB1 1RD
1. YOUR CONTRACT
A 'booking' means any order for products or services you make on our Site which
is accepted by us. Acceptance will be made by FlyPamzee (and a contract
concluded) when we have received full payment from you and sent a confirmation
email (from either FlyPamzee or the relevant Travel Supplier). All travel
products and services featured on the Site are subject to availability.
FlyPamzee STRONGLY RECOMMENDS THAT YOU TAKE OUT INSURANCE FOR ANY
FLIGHTS, ESPECIALLY AS THERE MAY BE CIRCUMSTANCES WHERE EITHER
FlyPamzee OR THE TRAVEL SUPPLIER CAN NOT ACCEPT LIABILITY (EG DELAYS OR
CANCELLATIONS BEYOND OUR CONTROL).
Travel Suppliers
FlyPamzee acts as disclosed Agent for third party suppliers and
for the purposes of these terms and conditions tour operators, flight
suppliers, hotels, hotel chains and hotel aggregators, insurance and car
suppliers, plus all airlines, shall be included in the term 'Travel Supplier'.
When you make a booking via the Site, and your preferred travel product or
service is available, the contract will be between the Travel Supplier
and you. FlyPamzee is not a party to the contractual relationship. Any
queries or concerns relating to the product should be addressed to the Travel
Supplier. You will see the name and address, plus contact details, for most
suppliers at the bottom of the more info section for each product and for all
suppliers in any confirmation e-mail we or the Travel Supplier send you.
FlyPamzee does not assume any responsibility for the travel products and
services provided by the Travel Supplier and makes no representations or
warranties (express or implied) about the suitability or quality of travel
products and services featured on the Site.
Travel Supplier Conditions
The following applies to all products or services booked via our Site:
The Travel Supplier's terms and conditions (including airlines' terms and
conditions of carriage) will apply in addition to those set out here. The Travel
Supplier's terms and conditions may include provisions relating to payment
procedures, default, liability, cancellations, changes of bookings and refunds
(if available) and any other restrictions. Consequently, as you move through the
Site you will see links to terms applying to specific Travel Supplier products
(you are advised to read those terms carefully) - however, please refer to your
particular Travel Supplier for full details as to the applicable terms and
conditions.
You are responsible for complying with any airline or other Travel
Supplier conditions in relation to check-in times, reconfirmation of flights, or
other matters.
Flights
In particular, please note that in relation to air fares there are
additional terms specific to that fare. For example, 'economy restricted'
tickets are normally non-changeable and non-refundable. To see these fare
specific rules, click on the 'View Fare Rules' section of the Delivery and
Payment Page of the booking process. Flights must be used in the order set out
in your itinerary - e.g. a failure to use the outbound flight or first stage of
a journey could invalidate the rest of the ticket.
Please note that, in
relation to flight tickets, the recommended minimum check-in time is 120 minutes
prior to departure for international flights and 90 minutes for domestic
flights. Some airlines require you to reconfirm your return flight
booking at least 72 hours before travel. Failure to reconfirm your
flight booking directly with the airline may result in cancellation.
In addition, the majority of airlines reserve the right to make
schedule changes and cancel confirmed bookings. While FlyPamzee, as Agent, is
not responsible for such schedule changes or cancellations, we will provide you
with any reasonable assistance you require via our customer services.
We strongly recommend (particularly if you are flying economy class),
that you check in early if you have particular seat requests. FlyPamzee has no
control over the allocation of seats, even if pre-booked with the airline, and
can make no guarantee that specific seats will be available on departure.
FlyPamzee is not responsible for the costs of any transfers between airports or
terminals that you may incur.
Flights priced at special fares or best prices may not take the most
direct route. Some itineraries require a change of aircraft en-route. A flight
that is described as direct is one where there is no need to change aircraft
during the journey. However, stops may be made en-route for re-fuelling or to
let passengers on and/or off. Details of any stops will be given during your
booking process and are clearly identified both on the Site and on your
itinerary which will be sent to you when you confirm your booking.
The times given are given on the 24 hour clock system, approximate and
based on outbound flights. They may vary depending on flight schedules, type of
aircraft, weather conditions etc., and are indications of the hours spent
actually flying (excluding time on the ground during stops en-route or when
changing aircraft) and are therefore given for guidance only and are subject to
alteration and confirmation.
Regulations vary with each airline, but some will refuse to carry women
who will be 28 weeks or more pregnant on the date of return travel. If in doubt,
please check with the airline concerned and consult your doctor. Infants must be
6 weeks old or more to travel by air and must either sit on an adult's lap or
occupy an infant seat. Please contact the airline you are travelling with for
details of appropriate seats. Generally children aged 2 years or more must
occupy a seat.
Hotels and other Accommodation
We acquire hotel and accommodation star ratings from a variety of
sources and offer them as a general guide. However, these are not necessarily
the official local rating and you should be aware that standards can vary
between hotels and accommodation of the same class in different countries, and
even in the same country. Different countries have different standards; a 3 star
hotel in one country is not necessarily equivalent to a 3 star hotel in another.
Many hotels and other accommodation, especially in cities and major resorts,
accommodate conventions and conferences. Also, at certain times of the year,
some destinations have an influx of groups such as students, associations or
clubs. We do not have exclusive use of the properties featured on the Site. The
hotels we feature are shared with guests from many countries with different
cultures and customs and of mixed age groups.
Check-in / Checkout times -
Generally guests can check into a hotel or other accommodation around 3pm and
check out at 11am, local time. However, local variances may apply. Should you
require more precise timings, please contact FlyPamzee Customer Services for
additional information.
Images - Whilst we endeavour to ensure that property images displayed
on FlyPamzee are an accurate and up to date representation of the properties, we
cannot guarantee this always to be the case. The images are provided to give a
general 'feel' for the hotel.
Images of room types do not necessarily represent the bed configuration
of the room being purchased. For example, a triple room in North America may
consist of one double bed and one single bed or a double room in
Austria may consist of two single beds. Please
contact the hotel directly to confirm the exact bed configuration before
purchase if required.
Amenities, facilities and descriptions - Whilst we endeavour to ensure
that property amenities, facilities and descriptions offer accurate and up to
date information, we obtain this information from our Travel Suppliers and so
cannot guarantee this always to be the case. The information is provided to give
a general 'feel' for the property.
Extra Beds and Cots - There may be an additional charge for extra beds
or cots, please contact FlyPamzee Customer Services for additional information.
Breakfast is not included unless otherwise stated. Some hotels may
charge additional local taxes.
In the event of availability or quality issues with your hotel, we will
use our best endeavours to relocate you to the same or superior category of
accommodation. If you do not accept the alternative accommodation, you may
cancel the booking and we will refund any fees. Should you wish to re-book a
different property at a higher price, you will be liable for the additional
cost.
Car rental
Customers renting a vehicle for pick up in any country outside the
European Union (EU) must be an EU resident and must present a full, valid GB or
EC/EEA licence at the time of pick up. Licence must have been valid for at least
12 months and both paper and photo licences must be presented. Failure to meet
any of these requirements will invalidate your car rental.
General
As part of the booking process for flight tickets or hotels you are
given the option to enter the details of any relevant frequent flyer or hotel
loyalty programme of which you are a member. Please note that any such frequent
flyer or hotel loyalty programme is subject to the terms and conditions of the
airline or hotel through which it is offered. Those terms and conditions may not
give rewards on all types of fare and class of service. Please contact the
airline or hotel in charge of your frequent flyer or hotel loyalty programme if
you are unsure of its terms and conditions. Please note that our Travel
Suppliers have their own rules and regulations with regard to loyalty cards. If
you have any questions, please contact them directly.
In relation to the 'special requests' options relating
to any product (e.g. meals, disabled facilities, child seats etc.), FlyPamzee
does not guarantee any such requests but will pass these requests on to the
Travel Supplier/hotel. It is your responsibility to confirm with the
Travel Supplier or hotel whether such special requests can be fulfilled.
2. DELIVERY OF YOUR BOOKING
The following applies to all products or services booked via our Site:
E-tickets
All tickets sold on FlyPamzee are e-tickets. Please note that airlines
have their own rules and regulations with regard to e-ticketing. FlyPamzee
cannot be held responsible for non-compliance with these rules and regulations
and strongly recommends that you check these details with your airline in
advance of travel.
FlyPamzee relies on the information that you provide as being accurate
and therefore cannot be held responsible if your e-ticket does not arrive due to
an incorrect email address or your junk email settings. You must notify
us immediately if you change your email address or contact telephone number.
In addition, please check that the name on your passport matches the name on
your ticket and/or booking confirmation.
In exceptional circumstances, FlyPamzee may not be able to issue
airline tickets for confirmed bookings due to ticketing restrictions outside its
control. If this occurs we will attempt to notify you within 24 hours of
confirmation and organise a refund or arrange an alternative. Where you choose
an alternative and it is more expensive than your original booking, you may be
responsible for paying the difference.
Please note that you may be required to produce your booking number
and/or confirmation email to the relevant Travel Supplier as evidence of your
booking.
3. CANCELLATIONS OR MODIFICATIONS BY YOU TO YOUR
BOOKING
The following applies to all products or services booked via our Site:
Your ability to cancel or modify a booked travel product or service,
and the method for doing so, will depend on the specific Travel Supplier's or
hotel's terms and conditions. It therefore may not be possible to cancel or
modify some products or services or there may be specific requirements you will
have to meet.
Air tickets returned to us for a refund are subject to an
administration charge of 50 per ticket, irrespective of the number of tickets
returned and you will be required to pay a per ticket cancellation charge
imposed by the airline or the consolidator pursuant to their terms and
conditions. There is no automatic right to a refund and, when you return an air
ticket to us, we will arrange for it to be presented to the respective airline
or consolidator to assess eligibility for a possible refund in accordance with
the relevant airline's or consolidator's terms and conditions. We recommend that
you return such air tickets to us by special delivery post as we do not accept
responsibility for documents mislaid or lost by the Royal Mail.
If a
recoverable air ticket refund is less than the above administration charge, the
ticket will be deemed to be fully non-refundable. An administration fee of
30 per ticket will be levied on any non-refundable ticket where a tax refund
application is made by us at your request and on your behalf. If the
recoverable tax components for your ticket are less than the administration
charge the ticket will be deemed to be fully non-refundable. Refunds will
not be paid to you until they have been received by us from the relevant airline
or consolidator. In the case of airline ticket refunds this is normally
10-12 weeks from the point the tickets are submitted for consideration to the
airline.
For flight bookings, car rental and insurance, you can possibly cancel
or modify your booking by calling FlyPamzee on +44 (0) 870 300 1234 or email us
sales@pamzee.co.uk (Subject to charges by supplier and our administration
fee of 30 per passenger). For hotel bookings not part of a package provided by a
Travel Supplier, we recommend that you cancel or modify youre booking through
the Site in accordance with the hotel's specific terms and conditions, which
will be set out in your confirmation email. Where you make a
modification on the Site, it is your responsibility to ensure that it does not
conflict with any other product or service you have purchased. For car
rental the following amendment and cancellation terms will apply: for
reservations cancelled or amended within seven days of the booking date (the
date you make the booking) FlyPamzee will impose a charge of 35 per rental. For
reservations cancelled or amended more than seven days after the booking date,
FlyPamzee will impose a charge of 55 per rental.
In some circumstances, FlyPamzee or the Travel Supplier may be unable
to cancel or modify a travel product or service unless we receive a written
request together with payment of any extra fees and associated charges. Please
note that, in relation to flights, a 'no-show' for a flight may result in your
ticket being cancelled by the airline and therefore not refundable.
Consequently, if you desire to change a flight booking close to the departure
time, we strongly recommend that you phone FlyPamzee and obtain written email
confirmation to that change before electing not to travel on the original
flight. For car rental, if you fail to cancel your reservation prior to the
pick-up time and do not collect the vehicle on the pick-up date, or of you fail
to comply with the pick-up terms (see car supplier terms and conditions),
FlyPamzee reserves the right to make a 'no-show' charge of 100% of the total car
rental booking value.
In the event that you make any alteration to your booking (including,
but not limited to, cancellations, refunds, amendments and name changes),
FlyPamzee reserves the right to charge you an administration fee of 30 GBP
per person to cover the administration costs incurred by FlyPamzee . These
charges do not include any charges imposed directly by the Travel Supplier or
hotel. Credit card fees, booking fees and any fees paid for delivery of paper
tickets are non-refundable in the event of cancellation.
4. PAYMENT
Full payment for all air, insurance products and car
rental (other than car rental pay-on-arrival bookings) is required at
the time of booking. Please note that additional charges may be payable for car
rental (eg optional insurance, additional drivers, mileage) as further set out
in the specific car rental terms and conditions.
The timing and collection of payment for hotels
depends on each individual hotel's terms and conditions. The timing of payment
will normally be in one of three ways: (i) full payment at time of booking, (ii)
deposit at time of booking with remainder payable on checkout, or (iii) full
payment on checkout. In order to ascertain which applies to your booking, please
refer to the 'Payment Summary' when making your booking or see your confirmation
email. The collector of payment will be either FlyPamzee, the Travel Supplier,
the hotel or its representative. Some hotels may charge additional local taxes.
FlyPamzee may be required to pass your card details to the relevant
Travel Supplier for fulfilment of the booking. Payment methods other than those
stated on the Site will not be accepted and no responsibility is accepted for
cash or cheques sent through the post.
Before payment is received in full, FlyPamzee or the Travel Supplier is
not obliged to issue any tickets, confirmations, vouchers, or other travel
documents. However, you shall in all cases remain liable for payment of the
amounts agreed for the travel products and services ordered. FlyPamzee is an
IATA Ticketing Agent - your tickets for scheduled flights will be sent to you
within 24 hours of payment being accepted.
Payment can be made by all major debit and credit cards as detailed on
the Site. FlyPamzee reserves the right to charge you in addition for any
handling fees we or the Travel Supplier incur in relation to bookings made by
credit card. You will be notified of the relevant charges at the time of
booking. FlyPamzee reserves the right to pass on any charges relating to card
charge backs. If your booking is being paid for with a third party credit card
we may require written authorisation to be provided by the card-holder.
FlyPamzee or the Travel Supplier reserves the right only to deliver tickets,
confirmations, e-vouchers or other travel documents to your credit card billing
address when requested to do so by the credit card issuer.
Failure to supply the correct credit or debit card billing address
information may result in the cancellation of your booking, delays to the issue
of your tickets and may make the fare(s) subject to increase. Please ensure that
the billing address details you give match those on your billing statement.
Further, in an effort to minimise the effects of credit card fraud, we
reserve the right to carry out random checks, including checks of the electoral
roll, and may request you to either fax or post to us proof of your address and
a copy of the credit card and recent statement before issuing any tickets.
Refunds will be processed to the form of payment used at the time of
booking. This will be made payable to the person who made the original payment.
Taxes fluctuate in line with exchange rates.
If you pay by credit card, payment for
your flights may be taken directly by the airline. If there are any problems
with your payment, we will contact you within 48 hours of your booking (or
within 24 hours if you are travelling within 48 hours). FlyPamzee will not be
liable for any subsequent price increase as a result of payment failure. Any
price increase must be paid for by you before the booking can be confirmed.
Please note that the airline payment and payment to FlyPamzee for any other
products or FlyPamzee charges will appear as separate transactions on your
credit card statement.
5. PASSPORTS, VISAS AND HEALTH REQUIREMENTS
The information in this section is valid for British Citizens only.
Non-British Citizens (including: citizens of British Dependent Territories;
those who hold their citizenship by virtue of a connection with Gibraltar;
British subjects who have a right of abode in the United Kingdom; and EC and
other nationals) should consult the Embassy of their destination country and the
Home Office Immigration Department regarding any special documentation for the
countries they are visiting or for return to the UK.
Some overseas countries have an immigration requirement that your
passport is valid for a minimum period after you enter that country, typically 6
months. If your passport has less than a year to run, please ensure you have a
passport valid at least for the duration of your trip, although we recommend
that you ask the Passport Agency
before you travel to make sure. For further information about your
UK passport and applications for renewal please
visit the UK Passport website at www.ukpa.gov.uk If your passport is in its
final year of validity, we advise you confirm the requirements of the
destination before making final travel plans.
Children not already
included on a valid British passport will need to hold their own passport if
they are to travel abroad. Children who were included on a passport before 5
October 1998 may continue to travel with the passport holder until:
The
child reaches the age of 16; or
The passport on which the child is included
expires; or
The passport on which the child is included is replaced or an
amendment results in the issue of a new passport
The name on the passport must match the name on the ticket, otherwise
you may not be able to travel and insurance may be invalid. If, after booking a
flight but before travelling, any member of your party changes their name, e.g.
as a result of getting married, we must be notified immediately so that we can
try to make the necessary changes to your flight documentation.
Travellers to the United States:
It is important that all travellers to the
United States take note of the following:
A visa will be necessary for entry to the
United States unless passengers are eligible
under the Visa Waiver Scheme. The Visa Waiver Scheme allows holders of full
British Citizens Passports who have the right of abode in the
UK to complete a Visa Waiver Form and submit
this on arrival. You must ensure that you comply with all US Government
requirements as per the Visa Waiver Form before confirming your booking.
All British passport holders, including children, travelling to the
USA under the VWP (Visa Waiver Programme) will
need their own machine-readable passports (MRP). This means that anyone without
a MRP, including children who are currently on a parent's passport,
will need a visa to travel to the
USA. A British Passport is machine-readable
when the white strip at the foot of the personal data page (at the back of the
passport) bears two lines of print. If there's no white strip, or the white
strip is blank, then the passport is not machine-readable.
For further details on entry requirements for the
USA, check the US Embassy website:
www.usembassy.org.uk or the Foreign & Commonwealth Office: www.fco.gov.uk
If you are not a British citizen, you should contact your Embassy for
information and advice on the visa requirements of the countries you propose to
visit.
Please note: Passport and visa regulations can change and you
should therefore check with the relevant embassy well in advance of travel. It
is your responsibility to be in possession of a valid passport and if
appropriate, a visa. It can often take some time to obtain a visa, so you are
advised to apply in plenty of time. We accept no responsibility for customers
who do not possess the correct documents.
It is your responsibility to check and comply with any health
requirements. We recommend that British Citizens visit the 'Health Advice for
Travellers' section of the Department of Health's website at
www.dh.gov.uk/PolicyAndGuidance or speak to their GP. Non-British Citizens
should make enquiries at their own country's Department of Health or similar
advisory body.
6. OTHER GENERALLY APPLICABLE TERMS
Your rights under EC Regulation 261/2004 if your flight is
cancelled, delayed or your are denied boarding
If you are travelling into or out of the EU, or on an EU carrier, you
may have rights which you can assert against the relevant airline in the event
that your flight is cancelled, delayed or you are denied boarding. For more
information about EC Regulation 261/2004, check the site.
Liability of FlyPamzee
Your contract is with the Travel Supplier for whom we are acting as
agent. While we are therefore unable to compensate you, we will do our utmost to
contact the Travel Supplier on your behalf.
FlyPamzee does not accept liability where the failure to provide
part or all of your booking, death or personal injury is not caused by any fault
of us, our agents or Travel Suppliers. In respect of international travel by
air, sea and rail, our liability will be limited in the manner provided by the
relevant international conventions.
Where FlyPamzee is liable for direct loss this will be limited to a
maximum of the total price of the products or services in respect of which a
claim is made (save for the case of death or personal injury in respect of which
there is no limit).
FlyPamzee will not be liable for any indirect or consequential loss of
any kind in contract, tort or otherwise arising out of your use of this Site or
any of the travel products or services booked or purchased on the Site.
Queries and Complaints relating to your Booking
Please contact our customer services team, if you have any other
enquiries or complaints relating to your booking prior to departure.
If you have a complaint relating to a Travel Supplier and/or hotel
during your stay, please ensure that you officially log your complaint with the
relevant Travel Supplier and/or hotel prior to your return.
If you have any other enquiries or complaints relating to your booking
during your stay, please contact our customer services team on your return and
no later than 30 days after it giving your booking reference and all other
relevant information. If we or any of our Travel Supplier's requires further
information you must supply that promptly in writing. This simple procedure must
be followed as we and our Travel Supplier's need to be able to investigate the
problem and, where possible, rectify it quickly.
APIS
All airlines are required to collect Advance Passenger Information from
passengers before travel to or from the
USA and certain other countries. You agree to
supply this information to FlyPamzee and consent to FlyPamzee passing this
information to the airlines who may onward disclose it to foreign authorities.
If you do not supply Advance Passenger Information, you may be refused entry to
these countries. It is also important that the information is accurate so that
you do not have any delay when you pass through Immigration on arrival in these
countries. The information you will be asked to provide will depend on the
country you are visiting but will include passport information, city and country
of residence and destination address if travelling to the USA (for all
travelers on your booking).
If you are travelling to a country that requires Advance Passenger
information, FlyPamzee will ask you to fill out this information on the
confirmation page after you have completed your booking. If you do not have the
information to hand, FlyPamzee will send you an email confirmation containing a
link where you can enter the information manually at any time before your
departure.
Customer Behaviour
It is your responsibility to ensure that you do not behave in a way
which is inappropriate or causes offence or danger to others or which risks
damage to property belonging to others (including but not limited to
drunkenness, air rage) whilst on your holiday or using a service/product. If
your behaviour is inappropriate and/or causes offence, or damage to others, or
risks damage to property belonging to others, we and/or our Travel Suppliers
(e.g. airline staff) may cancel you booking, in which case our and our Travel
Supplier's responsibility to you will cease immediately and you will not be
eligible for any refunds, payments of compensation and/or any reimbursement of
any cost or expenses you may incur as a result of such termination. Further, you
will be liable to reimburse us for any expenses we incur as a result of such
termination.
Use of the Site
The Site is provided on an 'as is' and 'as available' basis. FlyPamzee
does not accept any liability in respect of your ability to access or use the
site at any time or any interruption in that access or use or any failure to
complete any transaction. FlyPamzee does not warrant that the Site is free from
computer viruses or other properties that may cause loss or damage.
Information on the Site
FlyPamzee offers all of the general information on the Site for
purposes of guidance only. Please note that FlyPamzee may at any time change any
aspect of the Site or its content, including the availability of any suppliers,
features, information, database or content. You need to check with the relevant
Travel Supplier, destination, embassy, or tourist office to confirm the guidance
is up to date. In particular, with respect to passports, visas, and vaccination
requirements, FlyPamzee does not guarantee that the information is always up to
date and it is your responsibility to ensure that you understand and comply with
all relevant passport, visa, and vaccination requirements.
FlyPamzee does not guarantee that information on the Site
(including without limitation prices, descriptions or dates) is free from errors
or omissions but we will use all reasonable endeavours to correct any errors or
omissions as soon as practicable once they have been brought to our attention.
By way of example, the majority of hotel and other accommodation descriptions
are fed directly to our Site by the Travel Supplier or the hotel's themselves.
User Obligations
You agree to be bound by the following obligations, including without
limitation:
You accept financial responsibility for all transactions made under
your name or account.
You must be 18 years of age or over and have legal
capacity.
You warrant that all information you provide about yourself or members
of your household shall be true and accurate.
The Site must not be used for speculative, false or fraudulent
bookings.
The transmission of threatening, defamatory, pornographic, political,
or racist material or any material that is otherwise unlawful is expressly
prohibited.
The Site and any content may not be modified, copied, transmitted,
distributed, sold, displayed, licensed or reproduced in any way by you, except
that one copy of the information contained within the Site may be made for
personal, non-commercial use.
Denial of Access
FlyPamzee reserves the right to deny access to the Site at any time
without notice.
Links to Third Party Web Sites
The Site may contain hyper links to external web sites owned and
operated by third parties. FlyPamzee has no control over or association with
such third party sites and no responsibility in relation to the accuracy,
completeness and quality of the information contained within them. Any and all
contents on these external web sites do not reflect products, services or
information provided by FlyPamzee. You should direct any concerns regarding any
external link to the site administrator or webmaster of such site.
Force Majeure
FlyPamzee shall not be liable for any failure in the course of this
Agreement if the same shall arise out of a force majeure event. This shall
include without limitation government intervention, wars, civil commotion,
hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks,
or industrial action affecting FlyPamzee or its suppliers.
Currency Converter
Currency rates quoted in the Site are derived from a number of sources
and may not in all cases be updated daily. You may wish to verify actual rates
on the date of booking. In addition, where hotels are payable on check-out, the
exchange rate may have changed since the time of booking.
Copyright and Trademarks
The copyright and all proprietary rights in the Site and all content
are reserved by FlyPamzee . The material contained within the Site is the
property of FlyPamzee or its affiliates unless identified as belonging to third
parties. The name FlyPamzee and any other marks, logos and graphics of FlyPamzee
displayed on the Site are registered trademarks of FlyPamzee or its affiliates.
Other company and product or service names displayed on the Site may be the
trademarks of their respective owners.
You are not granted any right or
licence to use any trademarks.
Privacy Policy
The terms of the FlyPamzee Privacy Policy are incorporated into these
Terms and Conditions. You agree to the use of personal information by FlyPamzee
and its affiliates or third party suppliers in accordance with the terms of and
for the purposes set forth in the FlyPamzee Privacy Policy.
Who may your data be disclosed to?
We disclose your data to our partners who will only use your data for
the purposes of fulfilling your booking requests.
We will not disclose your data to any other third parties except where
it is necessary for the purposes of fulfilling any bookings, purchases or
requests that you make on the website, through our customer service team, for
the purposes or credit checks or fraud prevention or as otherwise described in
this policy. We may be required to disclose your information if required by any
applicable law or regulation. We may also disclose your data to reputable third
parties and professional advisers acting on our behalf and who are obliged to
keep that data confidential.
All airlines are required to collect Advance Passenger Information from
passengers before travel to or from the
USA and certain other countries. For this
purpose, your data may be disclosed to airlines who may onward disclose it to
foreign authorities.
Transfer of information
If it is necessary to transfer your data to a company based outside the
EU (e.g. for the purpose of fulfilling your booking) then we will make every
effort to ensure that your personal data is processed in accordance with the
Data Protection Act 1998 and any other relevant legislation in force from time
to time.
Security Policy
FlyPamzee uses secure technology in order to safeguard personal
information and financial transactions. FlyPamzee complies with the procedures
and security standards as further set out in the FlyPamzee Security Policy.
Changes to Terms and Conditions
FlyPamzee reserves the right to change or update the Terms and
Conditions relating to use of the Site from time to time without prior notice to
Users. The current version of the Terms and Conditions will be displayed within
the Site from the date on which any changes come into effect. Continued use of
the Site following any changes to the Terms and Conditions shall constitute your
acceptance of such changes.
Governing Law
This User Agreement is between you and FlyPamzee and is governed by the
laws of England and
Wales.